Terms of Service

We work project-by-project. No subscriptions. Three service types:

• Design only — Visual redesign of finalized content you provide. We don’t edit your text.
• Copywriting + design — Strategic messaging, full copywriting, and visual design.
• Research + copy + design — Market research, competitive analysis, financial modeling support, copywriting, and design. Our full-service option.

Exact scope, deliverables, timeline, and pricing are confirmed in your order email.

We work globally across time zones. All timelines are in business days (Mon–Fri).

When work starts

Work begins once we have:

• Required payment (full payment for Design Only; deposit for the other two).
• All project materials — existing slides, brand assets, content, business info.

If we need more materials later, the timeline restarts when we receive them.

Style samples and final delivery

Every design project starts with 2–3 style sample slides to lock the visual direction. Sample review time sits outside the main project timeline.

Stated turnaround applies to the first full draft after sample approval — not the final version. Final delivery depends on revision rounds and feedback timing.

Rush orders

Available for an extra fee, subject to team availability. We’ll confirm cost and timing before starting.

Add-ons

Extra calls, additional revisions, content changes, or rush work are invoiced and paid before that work starts or before final delivery.

Payments are processed through Stripe or approved processors. Prices are USD unless stated, and may be subject to applicable taxes.

Included with every project:

• Discovery call — to align on goals, audience, brand, and scope.
• Project call — mid-project review, walkthrough, or alignment.
• Email is the main channel for updates, files, and feedback.

Extra calls: $100 each, subject to availability.

You designate one primary point of contact at checkout. To change it, email us the new name and address.

Timely feedback keeps things on track. We expect responses within 5 business days of any draft.

Slower feedback

If you need more than 5 business days, we pause the timeline and adjust the delivery date by the extra time taken.

No response in 14 days

The project goes on hold. We may reassign the team, and a $150 reactivation fee may apply. Resuming depends on current availability.

No response in 30+ days

We may treat the project as complete. No refunds for work not finished due to client abandonment.

Best practice: consolidate internal feedback before sending it, and route everything through one decision-maker.

Content you provide

Send all finalized text, data, and structure before we start. We design what you give us — no editorial changes to copy.

Style samples

We deliver 2–3 sample slides to set the direction. Send written feedback or approval within 5 business days. This is the window to redirect the design.

What’s included

Two rounds of design revisions within 14 days of first draft delivery. Design revisions cover:

• Layout and formatting.
• Color and typography.
• Repositioning graphics, images, or visual elements.
• Chart and diagram visual updates.
• Visual hierarchy and flow.

Content changes cost extra

Once design starts (after sample approval), any content change is out of scope and billed as new slide design at our standard per-slide rate. We’ll quote it first; payment comes before the work.

Content changes include:

• Adding, removing, or modifying text.
• Changing data points or chart figures.
• Adding or removing slides.
• Restructuring flow or narrative.
• Changing headlines, key messages, or talking points.

Moving between phases

You send written approval (email) once copy is final. That approval locks the content, triggers the remaining balance, and starts Phase 2.

Unlimited copy revisions — Phase 1 only

Unlimited applies as long as changes stay within the original objective, audience, and scope. Covers:

• Headlines, body copy, messaging.
• Slide order and structure.
• Story flow and positioning.
• Key messages and talking points.

Content changes after design starts

Any content change after approval is billed as additional work, including text rewrites, added or removed slides, restructured narratives, or changed data points. We quote first; payment comes before the work.

Moving between phases

After Phase 1: written approval that research, financials, and strategy are complete and accurate.

After Phase 2: written approval that copy is final. That approval locks content, triggers the remaining balance, and starts Phase 3.

Unlimited revisions — Phases 1 and 2 only

Applies as long as changes stay within the original objective, audience, industry scope, and parameters. Covers research findings, financial models, market analysis, messaging, copy, structure, and key talking points.

Changes after design starts

Any change to research, financials, or copy after Phase 2 approval is billed as additional work. We quote first; payment comes before the work.

We want you confident in the direction before we build the full deck. The style samples are your refund window.

Before work begins

Cancel after order confirmation but before sending project materials. Refund minus admin fees (typically $50–$100).

The style sample window

We deliver 2–3 sample slides. You review and send written feedback or approval within 5 business days. This is the only refund window once work has started.

If you reject the samples

• Design Only: Refund minus admin fees ($50–$100).
• Copy + Design: Design balance refunded. The $300 copywriting deposit stays — Phase 1 is delivered.
• Research + Copy + Design: Design balance refunded. The $300 deposit stays — Phases 1 and 2 are delivered.

If you approve the samples

Your written approval (email) authorizes full production. From that point, no refunds for any reason — including creative differences during revisions, scope or requirement changes, subjective dissatisfaction, or timeline shifts. Concerns go through your revision rounds.

Approved refunds are processed within 10 business days to the original payment method.

• Extra design revisions — Quoted by complexity. Payment before work begins.
• Extra calls — $100 each beyond the included discovery and project calls.
• Rush services — Available for an additional fee, subject to availability.
• Project reactivation — $150 to resume a project paused for client inactivity.
• Revision window — Submit within 14 days of first draft delivery. Later requests may incur rush fees or longer timelines.

Design Only

• Send finalized content, text, data, and structure before we start.
• Review style samples within 5 business days.
• Note that content changes after design starts are billed extra.

Copywriting + Design

• Share background, strategic direction, and any reference materials.
• Stay actively involved during the copy phase.
• Respond to feedback within 5 business days in both phases.
• Send written approval when copy is final and pay the remaining balance.
• Review style samples in Phase 2.

Research + Copy + Design

• Share business info, financial data, and strategic context.
• Grant access to documents, financials, and market data as needed.
• Stay involved in research validation and content review.
• Respond to feedback within 5 business days across all phases.
• Send written approval at the end of Phases 1 and 2.
• Pay the remaining balance after Phase 2 approval.
• Review style samples in Phase 3.

All projects

• Make sure materials you share are accurate, lawful, and yours to use.
• Reply promptly to keep timelines on track.
• Route feedback through one point of contact.
• Give specific, actionable feedback on drafts.
• Make any refund decision during the style sample phase.

Once payment clears in full, you own the final delivered files — PowerPoint, Keynote, PDF, or other agreed formats — including custom layouts, design, research, financial models, and any copy created for your project.

Third-party assets (stock images, icons, fonts) stay subject to their own licenses. We license them for commercial use; you’re responsible for ongoing compliance.

Everything you share is confidential — business plans, financials, marketing strategy, product details, research, and proprietary information.

We commit to:

• No disclosure to third parties without your consent.
• NDAs with our team.
• Reasonable security on your data.
• Periodic deletion of project files after delivery, keeping only what we’re legally required to retain.

Need a mutual NDA? We’ll review and sign one before you share anything sensitive.

To the maximum extent allowed by law, we’re not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits or business opportunities.

Our total liability for any claim is capped at what you paid for the project tied to that claim.

You’re responsible for verifying facts, financial figures, research, and legal or regulatory claims in your deck. We don’t provide legal, financial, or investment advice. Our research and modeling are thorough, but final validation and business decisions are yours.

We may terminate or suspend service if:

• Payment is overdue.
• There’s abusive, unprofessional, or unethical behavior toward our team.
• Requested work is illegal, fraudulent, or unethical.
• You materially breach these Terms.
• The project sits inactive for more than 30 days due to no client response.

Payment for work completed through the termination date remains due. Any partial refunds are at our discretion.

These Terms are governed by the laws of the United Arab Emirates. Any legal proceedings happen exclusively in the courts of Dubai, UAE. By accepting these Terms, you waive objections to that jurisdiction.

By placing an order, you confirm you’ve read, understood, and agreed to these Terms of Service.